The Krabi Heritage Hotel is located not too far from the island's busiest city. A roughly 20-minute drive from this Krabi hotel will deliver guests to the town proper where there are ample choices in nightlife, restaurants, and dining to be had. The restaurant is situated on a quiet portion of the popular Ao Nang Beach. From the Krabi Heritage Hotel it is an approximately 30-minute drive to the Krabi airport.

There are 120 rooms in total at the Krabi Heritage Hotel. Each room is provided with satellite television service, direct-dial telephone service with international calling, and a private bath. The baths are provided with both bathtubs and showers.

The Krabi Heritage Hotel contains a restaurant which serves international dishes as well as Thai dishes. The restaurant serves three meals per day. There is also a bar where guests can enjoy a cocktail and socialize with other patrons of the hotel. Other onsite amenities include a swimming pool and a meeting room. There is parking available for those guests who arrive by private car.